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Frequently Asked Qs

For general inquiries, a regular email message is totally fine! I am happy to answer short Qs thru Instagram DM's if the app notifies me that there is a message request.

Instagram sometimes does not notify me when someone messages, which is usually why I redirect to email/booking form. Email is also more streamline to do admin so I don't lose important information like dates and deposits :) 

Deposit/Reschedule policy

At least 48 hours notice is required to keep the deposit intact.

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Less than 48 hours’ will require a new deposit to reschedule, or in the case of a cancellation the deposit is forfeited and cannot be refunded.

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In cases of emergency or sudden sickness, this policy is waived. This does not count for no shows or if only communicated after the appointment time.

Studio Accessibility 

From December 2024 onwards, my resident studio location is in  Naarm/Melbourne CBD on Bourke Street. *Studio address will be emailed to you with booking information and this does not apply for guest studios that I will be working at

  • The studio is on Bourke St, accessible by public transport via tram 86, 96 as well as Swanston St trams. Closest train stations are Parliament, Melbourne Central and Flinders Street. 

  • There is a flight of stairs before you reach the ground floor elevator to access the studio at Level 3. Please let me know if you are not in a situation to be able to use the stairs - I will try my best to organise a way to be able to tattoo you :)

  • Studio bathroom is one door away from the studio room, in the main hallway.

  • Privacy screens are available and can be used at any point of the appointment. 

  • You are more than welcome to bring headphones, fidget toys, plush toys, handheld consoles to assist with the tattooing experience. 

  • Apple and android chargers are available if needed

  • You are more than welcome to bring food, water, snacks etc. to the appointment, regardless of how short or long our session is!

  • For colder months, if you would like to bring a heated blanket, hot water bottle or other sorts of material to help keep you warm - you can bring them to assist with the appointment

  • You are welcome to let me know if you do not wish for your photos to be: taken and/or uploaded on social media.

I would like to acknowledge the Traditional Owners of the land on which I live and work on, the Wurundjeri People of the Kulin Nations. I pay my respects to Elders, past, present, and emerging.

Other

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact directly through email: siningonyou@gmail.com

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